I live in Arlington MA. and called Mass Save for a free energy audit and they sent an auditor from AVID Energy Solutions. I spoke with Kelly on the phone a few times and we worked out a plan and a day for them to come. Kelly was very friendly, personable and helpful on several occasion and she is obviously a great asset to the company. A couple weeks later, three hard working gentlemen came and did a great job adding insulation to the attic and a large crawl space and to the basement in a few areas that needed attending to. They also added weather stripping to all exterior doors to remove any drafts. All of this work was 100% free to me because of my lower income status and it will save me a lot of energy use and money. After a lot of very hard work that took the three men most of the day they cleaned up very well and left. Very friendly and professional!